Support

Frequently Asked Questions

Last updated: Sep 2, 2025

Common questions about Dora, privacy, accounts, and product usage.

Is Dora powered by AI?

Yes. Dora uses modern AI systems to generate conversation, support memory features, and provide context-aware responses.

Are conversations recorded?

Conversations may be stored to support Dora's memory, safety, and product reliability.

We use this data to improve the user experience and do not sell personal data. For details, review the Privacy Policy.

Where can I read the privacy policy?

You can read the full Privacy Policy on the privacy page. It explains what data is collected, how it is used, and available user controls.

How do I delete my account and data?

If deletion controls are available in your account settings, you can submit a request there.

If you cannot access those controls, email dora2u4ever@gmail.com with your app display name and approximate last session date so we can process your request.

Is Dora appropriate for all ages?

Dora is intended for users age 16 and older.

Can I use Dora for free?

Yes. Dora is available in a free experience.

Optional premium features may be introduced over time, with details shown in-product when available.

How do I cancel a subscription?

If your account has an active paid plan, you can manage or cancel it from the platform where it was purchased, such as your in-app/account billing settings or app store subscription settings.

Need more help?

If your question is not covered here, contact us at dora2u4ever@gmail.com.